Verified government source

NHTSA complaint #11677031

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

Dates

Incident: 07/11/2025
Filed: 07/29/2025

Owner complaint summary

Driver assist systems disable themselves occasionally and seemingly at random. It seems that something is hyperactive or overly sensitive with the system. I have stopped to clean areas where camera is and it doesn't seem to make a difference or helps for a little while and then happens again. Unable to use cruise control for remainder of trip without calling dealership and them telling me to press and hold something to shut off driver assist in order to use cruise control. Another time my front collision warning flashed and disabled my cruise control while I was going down an interstate highway recently at 75 mph. Luckily no one was close behind me. I have no idea what it detected that would have set this off because there was nothing there. Not even a tumbleweed. The weather was somewhat windy and it had rained lightly earlier in the trip but was dry at the time this happened. Another time this past week, the lane departure flashed and did the shimmy with my steering wheel and I was not even outside of a lane. And then when I was on my own road going home and no one was coming I deliberately went outside the center lane and it did nothing. This is getting weird. I don't want to be a statistic. It's getting so I am spooked to drive it on a longer trip! I told the dealership during an oil change today but apparently there isn't much they can do? To me, this is unacceptable and Honda needs to better for it's customers.

This is an owner complaint filed with NHTSA (ODI #11677031). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11677031. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.