NHTSA complaint #11677614

Owner complaint summary

The vehicle is experiencing multiple active safety system failures, severely impacting driver control and passenger protection. The most critical issue is a persistent SRS airbag malfunction warning, along with the system failing to detect that the seatbelt is buckled, even when properly latched. This disables key safety systems such as airbags and seatbelt pretensioners. The vehicle also suffers from delayed or weak braking response, despite having adequate brake pad wear. This is especially dangerous in stop-and-go traffic or emergency braking scenarios. In addition, the adaptive cruise control system intermittently disengages or fails to maintain distance, and the brake hold feature does not reliably hold the vehicle when stopped, causing rollback or unintended movement. These issues are consistent with known failure conditions already documented in the following recalls: – NHTSA Recall 21V-890 – Brake booster vacuum pump failure – NHTSA Recall 19V567000 – Occupant Classification System calibration error However, Toyota has refused to acknowledge these defects in this case because the vehicle does not fall under the original recall VIN ranges. This creates a serious safety concern, as the same defective behavior exists outside the recalled population, and is being left unaddressed. This not only places me at risk of airbag and braking failure, but puts other drivers and pedestrians at great danger due to the potential for system failure during high-risk moments such as highway driving, stoplight braking, or crash avoidance maneuvers. A broader investigation into the root cause and expansion of the affected VIN scope is urgently needed before serious injury or loss of life occurs