NHTSA complaint #11680247

Owner complaint summary

I am filing an urgent complaint regarding multiple incidents involving my 2024 Tesla Model 3 (VIN: [XXX] ) that caused major safety risks, personal property loss, and serious disruption to my life. [XXX] – While in a left-turn lane with Autopilot engaged, the car attempted to go straight. When I took over, the system malfunctioned severely. (Photo evidence available) [XXX] – Remote support failed; car towed to Tesla Upland Service Center. June 27, 2025 – Issued loaner vehicle. July 1, 2025 – Tesla claimed I must pay for repairs. I requested a written evaluation report, but to date it has not been provided. July 20, 2025 – Without consent, Tesla remotely locked my vehicle with my personal belongings inside, violating my property rights. Aug 1, 2025 – Tesla promised review and report but refused to unlock my car. Aug 12, 2025 – After 10+ days, still no report. Upland “options” included threats that my locked car in my garage could be deemed stolen, causing severe mental distress. Demands: 1.Full investigation into Autopilot failure and handling delays. 2.Immediate delivery of written evaluation report. 3.Accountability for delays, threats, and property rights violations. 4.Compensation for all losses and disruptions caused. Contact: [XXX] I request a written response within 24 hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)