Verified government source

NHTSA complaint #11680580

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

POWER TRAIN,ENGINE

Dates

Incident: 08/11/2025
Filed: 08/14/2025

Owner complaint summary

While enroute to a priority call our officer experienced a catastrophic engine failure. Said vehicle was in the day before for brakes, and our mechanic always does PM to include a check of coolant fluid level, oil and windshield washer fluid, and car was fine. Vehicle overheated, and shut down shortly after, taking officer out of service and leaving call without an police unit to respond. For personal vehicles this creates a risk of car failure, but for emergency responders it is a much higher safety risk based on the nature of our calls we are responding to. At one point last year i had 4 cars all down at once for same issue. I spoke with Dodge dealer who said this is a very common issue. I tried to file a complaint with Stellantis which was not helpful.

This is an owner complaint filed with NHTSA (ODI #11680580). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11680580. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.