Verified government source

NHTSA complaint #11680660

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 08/10/2025
Filed: 08/14/2025

Owner complaint summary

I had purchased a brand new 2021 Nissan Rouge SV AWD in 2021. I am now at 46,000 miles and I have had all system lights on and off since purchase. The first started with back hatch around 20 miles, went to go get it taken care of and it disappeared. I have broke down with electrical issues twice now, with error code of 'Warning Malfunction', 'forward collision warning', 'air bag', 'forward collision light' and 'check engine" on dash. On Sunday August 10 2025, I was driving on the highway at 70 MPH, and my vehicle slammed on the brakes automatically with kids in the car. Looking at the dashboard showed forward collision light, with no cars near me. I then went 35 MPH to get off nearest exit. I made it home safely with minor issues to kids neck from the brake issue. Yesterday on August 13 2025 I went to my local supermarket to get milk, and the car wouldn't start after I went shopping and showed a different error of 'Malfunction'. In the winter time the light of forward collision comes on, and I have no control over my vehicle at all. I then assumed I needed better tires and purchased them, however it made no difference. This SUV is very dangerous, and I am terrified to even drive it. The airbag light has now been on also, and in addition to yesterday's break down, the engine light is also on. I have an appointment again for my Nissan dealer now on Tuesday August 19 2025, and hoping this will be resolved. At 46,000 miles this should not be an issue, let alone danger my family. I also have videos, that won't allow upload here. Please help me.

This is an owner complaint filed with NHTSA (ODI #11680660). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11680660. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.