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NHTSA complaint #11680739

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

Dates

Incident: 08/02/2025
Filed: 08/14/2025

Owner complaint summary

The windshield camera suddenly failed one day while driving and it ended up disabling all the driver assist systems including the emergency braking, lane keep assist, forward collision, auto high beam, cruise control etc. Over the next few weeks the system kept randomly working and failing during driving every few hours or minutes. The discussion forums are filled with people complaining about the same issue with ALL Honda and Acura vehicles starting 2013 where they camera suddenly fails and then start working intermittently until it eventually fails. It seems Honda is using the same defective camera across all it's Honda and Acura models which is a big safety hazard and they refuse to acknowledge the issue.

This is an owner complaint filed with NHTSA (ODI #11680739). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11680739)Back to reports

Official record ID (ODI): 11680739. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.