Verified government source

NHTSA complaint #11681599

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 JEEP WRANGLER

Manufacturer

Chrysler (FCA US, LLC)

Components

STEERING,POWER TRAIN,ELECTRICAL SYSTEM

Dates

Incident: 08/17/2025
Filed: 08/19/2025

Owner complaint summary

I drove over a rough patch/bump in the road. A ton of warning messages and failure lights activated on the dash. In addition to the check engine light, there were warnings for electronic stability protection, sway bar disconnect, ABS failure, power steering failure, shift lever malfunction. In addition to these malfunctions a failures, the windshield wipers turned on un-commanded and the radiator fan went into the highest possible speed, the digital engine temperature gauge failed, and both the digital and analog speedometers failed. This happened on a arterial road, losing power steering and braking at ~30mph unexpectedly was a shock, but manageable. At highway speeds it likely would have led to an accident or collision. Unfortunately, I don't have any documentation of the failure lights and systems failing, but it had happened several times prior to this occurrence, albeit only with dash warning lights, no actual system failures. After the system failures, I stopped driving the vehicle. The problem appears to be somewhat widespread and is caused by a failing CAN-C BUS. A quick google search will reveal NUMEROUS descriptions on the same dangerous issue. This thread seems to clearly expIain the root of the issue with the CAN-C BUS: [XXX] I replaced my old CAN-C BUS (p/n 68321746AA) with a new part and it appears to have resolved the issue. I have saved the old CAN-C BUS for inspection if NHTSA is interested. It looks exactly like the failed BUS in the linked reddit thread above. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11681599). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11681599. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.