Verified government source

NHTSA complaint #11682684

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

ENGINE

Dates

Incident: 08/01/2025
Filed: 08/24/2025

Owner complaint summary

The front exhaust pipe bracket has broken. Upon investigation, this is an ongoing issue for 2018-2019, and 2021-2023 Chevy Traverse and Buick Enclave models, but NOT 2020. All of the models use the exhaust system and same bracket, and it should be included as a special coverage. In fact, the attached picture of my vehicle will show that it is an identical break to those pictures used in the previous bulletins. Any help is appreciated. Reference: N252503850, N242445280, N222385510, N212356540, and photo attached.

This is an owner complaint filed with NHTSA (ODI #11682684). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11682684. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.