NHTSA complaint #11682925

Owner complaint summary

This issue is the vertical door trim panels directly adjacent to the windows on all four door of the vehicle. Since purchasing this vehicle in 2024 we have had to have this/these door trim panels on the drivers side replaced three times due to the sun melting the panels. Honda service is well aware of the problem, the problem is also on the internet. I have complained and filed a formal complaint with Honda asking that the vehicle be replaced, this is still pending by Honda. I believe there to be several issues of concern with this. These trims panels are very thin, if the panels degraded condition is not addressed will it come free from the vehicle and possibly fly into an open back window into the face/throat of a passenger at 55 mph or greater? Will the panel come free and be propelled into another vehicle traveling behind me? Will another driver lose control over this issue? I believe there to be enough sharp edges/surfaces on this panel to cause serious bodily harm at 55mph or greater. Honda, the internet (media) are all well aware of this issue, yet Honda just keeps replacing the sun melted panels with another panel that eventually melt. I have had to take the time to drop off the vehicle, pick up my wife (owner) then take her back to pick up the vehicle. When the standard warranty expires what then? These panels are obviously defective in design, why has Honda not redesigned the part to withstand sunlight/heat so that this stops happening? Considering the amount of these vehicles on the road today I cannot understand why this is not properly addressed. I have an open case with Honda over this issue, I requested that the vehicle be replaced (brand new vehicle with a never ending defect/safety issue). My case number with Honda is 15594160. Please help with this (corrective engineering on replacement part) I am receiving the obligatory corporate response from Honda and I think this issue warrants more authority/stance then I have. The photo is post service