NHTSA complaint #11683164

Owner complaint summary

The contact owns a 2022 Nissan Rogue. The contact received notification of NHTSA Campaign number: 25V437000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving in stop-and-go traffic, the vehicle stalled while stopped at a traffic light. The check engine warning light was illuminated. The contact was able to restart the vehicle and pulled over to the side of the road. The contact continued to drive the vehicle; however, the vehicle was driving roughly. The vehicle was taken to the dealer to be diagnosed and repaired. While driving back to the residence, the failure reoccurred, and the vehicle stalled. The vehicle was towed to the dealer. The contact was informed that the battery needed to be replaced. The battery was replaced. The contact stated that on a separate occasion, while driving at 45 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to coast to the side of the road. The contact was able to restart the vehicle. The contact called her aunt, who arrived at the location where the contact had pulled over. The aunt followed behind, while the contact drove the vehicle to an empty parking lot. The contact was 100 miles away from home and had the vehicle towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the turbo gasket, EGR cooler gasket, exhaust gasket, the front-wheel bearing, and the EGR control valve assembly needed to be replaced. The contact parked the vehicle at the residence. The vehicle was no longer driven due to safety concerns. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 20,000.