NHTSA complaint #11685108

Owner complaint summary

My 2020 Acura MDX is throwing up multiple dashboard warnings related to the camera sensor—involving systems like Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, and Road Departure Mitigation. These systems rely heavily on the Multipurpose Camera Unit mounted near the rearview mirror. I took it to my Acura Dealership Service and they concluded it's the Multipurpose Camera Unit that's causing all these dashboard warnings. They are charging me $1800+ for a new one to be installed. I have researched and googled this issue online, and there were hundreds and hundreds of comments from Honda car owners that have faced this issue, especially Honda and Acura models made in 2019-2020. Many have bought a used camera unit for approx. $150 online and got it installed & calibrated. Others have said that this camera unit is so HOT to the touch since it's located under the windshield. I agree with a lot of these Honda/Acura owners that this malfunction of this camera is a safety issue for the car drivers and others around them since these codes just pops out suddenly making the drivers so nervous during driving. Also, these cameras under the windshield get so, so hot that it could also start a combustible hazard. These units should be encased in a heat-tolerant case/cover and not metal.