afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11685160

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

Dates

Incident: 10/01/2023
Filed: 09/04/2025

Owner complaint summary

The racetrack lighting on the tailgate had water in it and dodge refused to repair or replace...now I have no racetrack lighting and no tag light and they still will not help.

This is an owner complaint filed with NHTSA (ODI #11685160). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11685160)Back to reports

Official record ID (ODI): 11685160. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.