NHTSA complaint #11685725

Owner complaint summary

I purchased a 2024 Honda CR-V Hybrid (VIN [XXX] ) that was represented as having only an airbag replacement. A certified Honda dealer inspection has revealed multiple serious safety defects: •Driver seat belt buckle malfunction (DTC B0050-F0): The seat belt does not function properly and cannot be repaired without replacing the floor harness. This violates FMVSS 209 (seat belt safety standards). •Rear differential/ESC fault (DTC C1851-18): The differential shows signs of prior impact damage, metal shavings were found in the fluid, and the gearbox must be replaced. This affects AWD and electronic stability control (ESC), which is federally required under FMVSS 126. These issues were not disclosed by the selling dealer. The vehicle was sold “as-is,” but selling a car with a defective seat belt and ESC system creates a major safety hazard. Repairs are estimated at $8,692.92 on a vehicle with less than 2,000 miles. This vehicle is unsafe to drive and should never have been sold in this condition. The vehicle was purchased from Central Autohaus, Dallas, TX, on [XXX]. The dealer only disclosed an airbag replacement but did not disclose the seat belt defect or impact damage to the power train/ESC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)