NHTSA complaint #11687466

Owner complaint summary

I am writing to bring to your attention several safety issues with my vehicle that have not been addressed despite my previous attempts to have them resolved. The first issue concerns the brake system on my vehicle, specifically the brake failure that I have been experiencing. The brakes on my vehicle are not functioning properly, and as a result, I have had multiple instances of brake failure which have put not only my safety but the safety of others at risk. Despite bringing this issue to the attention of your team, the necessary repairs have not been carried out, and the problem persists. This is extremely concerning as the continued malfunction of the brakes poses a significant threat to the safety of both myself and other road users. I urge you to take immediate action to rectify this issue and ensure that the brakes on my vehicle are functioning correctly. Furthermore, I would also like to highlight another safety issue with the seatbelt system in my vehicle. There have been instances where the seatbelt, the third row seat and passenger seat, fails to latch properly sometimes. I have personally experienced difficulties with the latching mechanism and have had to pay for the third-row seatbelt to be fixed as well. Given the critical role that seatbelts play in ensuring the safety of passengers in a vehicle, it is imperative that this issue is addressed promptly to prevent any potential accidents or injuries. I request that the seatbelt system in my vehicle be thoroughly inspected and repaired to ensure that it is functioning correctly and reliably. I trust that you will take the necessary steps to address these safety concerns promptly and effectively. Failure to do so not only compromises my safety but also places the lives of others at risk. I appreciate your prompt attention to these