Verified government source

NHTSA complaint #11687671

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 SUBARU OUTBACK

Manufacturer

Subaru of America, Inc.

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 09/04/2025
Filed: 09/16/2025

Owner complaint summary

1. Pre-collision warning system malfunctioned. On my vehicle it has activated 4 different times when there was no obstacle in the roadway -- one of which happened in front of a semi truck and the semi truck almost rear ended me. On the loaner vehicle while mine was being looked it, the pre-collision warning didn't activate at all when there was a significant obstruction in the roadway and I wrecked the vehicle. 2. My safety has been put at risk by having a pre-collision warning system activate randomly and then brake hard due to this. It was also put at risk by the pre-collision warning system not activated at all and causing an accident. My safety has further been put at risk by Subaru asking me to continue to drive my vehicle to help them figure out what is happening. I am not a crash test dummy. 3. The problem has not been able to be reproduced but I do have some pictures of the malfunctions. 4. The vehicle has been inspected by the dealership. 5. My vehicle has been plagued with multiple electrical issues prior to the pre-collision warning activating for no apparent reason. The warning signs were came on and off too fast for me to see what they were other than the vehicle was braking hard for no reason.

Crash reported
This is an owner complaint filed with NHTSA (ODI #11687671). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11687671. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.