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NHTSA complaint #11687879

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

POWER TRAIN,ENGINE

Dates

Incident: 08/23/2025
Filed: 09/17/2025

Owner complaint summary

Total engine failure at ~13.5k miles. 2 out of 4 cylinders and pistons failed, found damage on cylinder walls. Cylinder pressure too high. Failed cylinder leak down test and pressure test. Metal shavings found in oil filter and housing.

This is an owner complaint filed with NHTSA (ODI #11687879). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11687879)Back to reports

Official record ID (ODI): 11687879. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.