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NHTSA complaint #11687943

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

EXTERIOR LIGHTING,ENGINE,LANE DEPARTURE

Dates

Incident: 01/01/2020
Filed: 09/17/2025

Owner complaint summary

The contact owns a 2020 Mitsubishi Outlander. While the contact’s wife was driving in a school zone, several unknown error codes became displayed. The Lane Departure warning light illuminated, and the automatic high beam headlights malfunctioned. While driving 70 MPH, the vehicle lost motive power, and the driver shifted to neutral(N) and back to drive(D) and was able to continue driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 179,407.

This is an owner complaint filed with NHTSA (ODI #11687943). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11687943)Back to reports

Official record ID (ODI): 11687943. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.