NHTSA complaint #11688554

Owner complaint summary

I love my 2024 Honda CRV which I purchased in May of 2025. But I need to report this for safety reasons. On September 9, 2025 I was driving south on Sare Road near Davis Road in Bloomington IN at about 30 mph when the Collision Mitigation Braking System (CMBS), activated and stopped the car in an instant. It was a rapid, unintended deceleration. The “Brake” message flashed on the dash. This occurred at approximately 7:30 pm, and there was no other traffic around me. No oncoming traffic, no other cars in front of me and thankfully no one following closely behind. There was no collision - however if another car had been behind me they likely would have rear-ended my vehicle. There were no people or animals in the vicinity to cause the CMBS to activate. And I did not inadvertently touch the brake prior to the incident. I was just driving along and suddenly thrown forward and restrained by my seatbelt. I could smell what seemed to be the brakes or tires. I was confused as to why the vehicle stopped. I turned the engine off and checked for traffic, then started the car and continued driving home without further incident. Within a day or two, I stopped in at my dealership ( Andy Mohr Honda) and reported the incident. Today (9/19/25) I was having a transmission fluid service and mentioned the CMBS issue to the technician and he chanced the Settings for CMBS from “far” to “near” and said that should solve the issue and to let them know if it occurs again. My concern is that if it happens again it could result in an accident and cause damage and injury. Especially if I am on the interstate driving at 60 mph.