NHTSA complaint #11690178

Owner complaint summary

Had to have my 2024 Toyota RAV 4 towed for a second time in 2 month after driving in heavy rain. During the first instance, I drove less than 10 miles on the highway in very heavy rain. Arrived at my destination, put the car in park and the engine and RPM meter started pulsating, revving feeling as if the car were going to stall. Turned the engine off, had the vehicle towed to the dealership who found "no issues" with the car. Again on September 23, 2025, I drove through a heavy rain storm, arrived a my destination and again the engine/RPM were pulsating/revving. An hour later when I went to leave (in no rain), started the vehicle and the engine began to sputter, all warning lights on the dash board went on including in part "Parking Support Brake Malfunction Visit Your Dealer", "Pre-Collision System Malfunction Visit Your Dealer" and "Engine Stopped Steering Power Low", and the engine sputtered and shut off. Had the vehicle towed to another dealership where it has been for 5 days with the technician telling me he cannot replicate the issue. This is a serious problem for a new vehicle with 17k miles. Not only is this is a safety risk due to vehicle failure/shut down, it is a serious defect in a product that I paid $40,000 for. Please do all that can be done to force Toyota to fix this issue, as it appears based on review of similar complaints on this website that this is happening quite a lot. Separately, it is more than concerning that total engine failure does not generate codes sufficient for Toyota technicians to diagnose such a fatal problem.