afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11690360

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

POWER TRAIN

Dates

Incident: 09/28/2025
Filed: 09/29/2025

Owner complaint summary

While travelling at highway speeds in the passing lane, a warning appeared “Transmission Malfunction! Safely stop vehicle” at which point the vehicle acceleration suddenly stopped. Fortunately despite the heavy and fast traffic I was able to get to the side of the road, but the vehicle would not move. The deslership noted this was part of technical bulletin 2064312/7 that caused this issue. Fortunately the Ohio Highway patrol came to keep me safe until the tow truck arrived. This is an extremely dangerous flaw that could have led to a serious accident. I urge you to investigate and order a recall for this potentially fatal issue.

This is an owner complaint filed with NHTSA (ODI #11690360). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11690360)Back to reports

Official record ID (ODI): 11690360. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.