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NHTSA complaint #11690395

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

AIR BAGS

Dates

Incident: 09/15/2025
Filed: 09/29/2025

Owner complaint summary

The contact owns a 2019 Mitsubishi Outlander. The contact stated that the message "Service Air Bags" was displayed. The vehicle was taken to the dealer, where the contact was advised to pay a fee for a diagnostic test. The contact declined, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

This is an owner complaint filed with NHTSA (ODI #11690395). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11690395)Back to reports

Official record ID (ODI): 11690395. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.