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NHTSA complaint #11690627

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

POWER TRAIN

Dates

Incident: 09/29/2025
Filed: 09/30/2025

Owner complaint summary

Driving about 20 to 35 mph accelerating I would get a distinctive one time chirp noise with a little bit of a stutter It happens every time I go about that speed accelerating. Thankfully my car was under pre-owned warranty but I have to get now. Three transmission flushes I have to pay $400 for and they have to replace a torque converter. I just got the car 10 days ago and only has 61,000 mi on it. Over the long term this could damage the transmission cause more and more issues

This is an owner complaint filed with NHTSA (ODI #11690627). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11690627)Back to reports

Official record ID (ODI): 11690627. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.