Verified government source

NHTSA complaint #11690859

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

ENGINE

Dates

Incident: 08/08/2025
Filed: 10/01/2025

Owner complaint summary

This is a follow up on my email originally sent to Nissan North America, Inc. & forwarded to The US NHTSA. I had purchased a used 2021 Nissan Rogue SV Car bearing the VIN as [XXX] from a local used car dealer in Garland TX USA. The car ran well in the last 2 years except for 1 time repair issue on the Radiator & now the Engine. On [XXX], my car started giving me trouble on the excessive consumption of the Coolant & it got exceptionally overheated while driving. Regular Timely Service has been done on the car. More recently, the car's engine got locked a few times & did not start upon my attempting to start the car. I took the car to Christian Brothers Automotive in Bedford, TX where they diagnosed that the vehicle struggles to start & runs rough. Vehicle smells like it is burning coolant badly, pulled out oil dipstick & found coolant mixed with oil, Blown head gasket and recommended a new engine. Driving at that time was not recommended due to the overheating issues. I took the car to Nissan of Lewisville/Lewisville Nissan & requested them to check the car thoroughly. Initially, I requested a basic 60K Service package which included a Radiator Coolant Flush & other necessary services provided by Nissan North America/Nissan Motor Corporation. Nissan of Lewisville/Lewisville Nissan refused to repair the car claiming expired warranty and demanded $10000.00 from me besides their repeated threats for charging storage fees & towing charges. I invoked 15 years Manufacturer's Implied Warrant retrospectively based on 4 USDC Court Orders ordering the Automobile Manufacturers to provide 15 years Implied Warrant on the cars manufactured by them. The Nissan North America, Inc./Nissan of Lewisville are in contempt of the said Court Orders. Close All Operations of Nissan Company. Order repair the car, provide 15 years Warranty Coverage. I will take 84 cars + $8950,000000.00 in out of court settlement against Nissan North America, Inc., et al. Arrest all involved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11690859). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11690859. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.