NHTSA complaint #11690967

Owner complaint summary

The contact owns a 2021 Kia Sportage. The contact stated that her mother was driving at an undisclosed speed on the freeway and had stopped on the shoulder of the road to access the navigation system. The contact stated that after the driver shifted to park(P), the driver noticed smoke. The contact's grand-mother who was also occupying the vehicle advised the driver that the smoke was coming from underneath the hood. The driver then noticed that smoke and flames were coming from underneath the hood of the vehicle. The contact stated that the vehicle burned to the ground. The fire department was called to the scene and extinguished the fire. It was unknown whether a fire department report and a police report were filed. The vehicle was towed to an unknown location and was in the process of being inspected by the insurance company adjuster. Both the contact's mother and grand-mother later received medical assistance for smoke inhalation. The cause of the fire was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 70,000.