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NHTSA complaint #11691216

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2025 RIVIAN R1T

Manufacturer

Rivian Automotive, LLC

Components

ELECTRICAL SYSTEM

Dates

Incident: 10/03/2025
Filed: 10/03/2025

Owner complaint summary

We leased this R1T from Polestar Boston, though we live in Vt, because it was assured to us that in the event of a warranty or recall issue, Polestar Boston would pick up the car and tow to the service center for the repair. Now with this turn signal recall, the gentelman on the phone told me no... that they will not come repair the recall. That if we want it fixed, we have to drive the 4 hours to Boston and they will change the blinkers for us. What legal rights do we have here? thank you

This is an owner complaint filed with NHTSA (ODI #11691216). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11691216)Back to reports

Official record ID (ODI): 11691216. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.