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NHTSA complaint #11691247

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

UNKNOWN OR OTHER

Dates

Incident: 09/26/2025
Filed: 10/03/2025

Owner complaint summary

I was trying to defrost my windows and my air was on so I clicked the air off so the heat could come on and I started smelling a matalicky smell. I drove to a stop light and when I stopped the back windshield popped and then shattered. I then went to drive again to take the car home and I started to see smoke. Once the light changed I continued to drive to get the car home I happened to look through the rear view mirror and saw fire in the trunk , once I saw the fire I pulled over on a street and stopped the car and then all the sirens in the car started going off so I turned the car off got out and called 911.

Fire reported
This is an owner complaint filed with NHTSA (ODI #11691247). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11691247)Back to reports

Official record ID (ODI): 11691247. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.