afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11691532

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 VOLKSWAGEN ID.4

Manufacturer

Volkswagen Group of America, Inc.

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Dates

Incident: 06/29/2024
Filed: 10/06/2025

Owner complaint summary

To start, have requested the vehicle paperwork many times and the dealership has failed to give me a copy. The real problem started when i took my EV to get checked as the battery was not lasting long, they said it was normal, took it again as it stopped charging on type 1 and 2 chargers, they now said it was the Onboard charging module. Also had to take the vehicle for a recall a few months ago as it had faulty door locking sensors. I feel unsafe to drive the car as a new problem appears every couple of months and VW is not reliable, my vehicle only has 7000miles in over a year and i have taken it to the dealership 3 times for safety issues

This is an owner complaint filed with NHTSA (ODI #11691532). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11691532)Back to reports

Official record ID (ODI): 11691532. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.