NHTSA complaint #11692991

Owner complaint summary

My vehicle is burning oil. In a little over 1500 miles after I get a oil change from the King Kia Dealership Service, my oil stick shows that the level of oil in my engine is none at all. When I check my oil, the stick, is absolutely dry. This has happened in the last 3 oil changes with my vehicle. There is no oil indicator light that comes on in the dash, but the oil stick is dry. Additionally, there is no indication of oil leaking from my car in my drive way. I will be returning to the King Kia dealer service for the third time on 10/13/25 for remedy of this situation. I contacted Kia Customer care and reported this situation and received a case number: [XXX]. I currently have 75,943 miles on my vehicle. To prevent engine damage, I've added quarts of oil to my vehicle to compensate but I'm most concerned that this oil is prematurely burning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)