NHTSA complaint #11693670

Owner complaint summary

Good afternoon! My car started having issues going in reverse before I received the recall notification. It would nearly stall out and happened a couple times prior to getting the notice. Once I got the notice, I reached out to the dealer to see if anything could be done and was told no, not yet. Now, months later, it has gotten so bad that I am having to leave my house when it's cool (it doesn't stall as bad when it's cool out), and park my car in a certain way each day to ensure that I can effectively leave work without my car stalling. What is worse is that now, on hot days, my car semi-stalls, when I am driving on toll roads or back country roads on the way home. It loses power or jerks. I have an hour commute each way and this is NOT okay. Frankly, it is very scary sometimes. I have reached out to the dealership to ask them if it's safe for me to drive my car or if there is something they could do and I am constantly told that there is no solution, I have to wait, and they "legally" cannot tell me that it is safe to drive my car. They offered the option to rent a car, but I would have to pay a minimum of $45 out of pocket, per DAY, and I cannot afford to do that! I am already paying $600 a month for this car, now they want me to pay an additional $1350-$1395 a month just so I can feel safe? This has been going on for roughly 7 months. Who knows how long a "solution" will take. 7 months x $1350 a month = I would be out almost $9500 on TOP OF my car payment with no end in sight. I feel like this is moving at a snails pace. The problem is getting worse and I am getting the run around. No help is being offered to make me feel safe driving this car! They seem annoyed when I ask about it (I have only reached out three times in the last 4 months). The recall even says that it could stall while driving. So, honestly, what is it going to take for me to not die in a crash when my car stops on a high-speed road? Seriously. What can be done?