Verified government source

NHTSA complaint #11693838

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

AIR BAGS

Dates

Incident: 10/16/2025
Filed: 10/16/2025

Owner complaint summary

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not yet available. In addition, the contact stated that several times the vehicle was taken to the dealer for a scheduled service appointment, and the contact was informed that the parts were still not available for the recall repair. The contact stated that the recall was initiated in 2023, and that parts were still not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure regarding the unrepaired recall.

This is an owner complaint filed with NHTSA (ODI #11693838). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11693838. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.