Verified government source

NHTSA complaint #11694442

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

POWER TRAIN

Dates

Incident: 10/16/2025
Filed: 10/20/2025

Owner complaint summary

Differential failed and leaking fluid - premature failure. Yes, part will be available, and repair diagnosed by Kendall Inifiniti of Nampa dealership. In process of review by manufacturer district area manager. No warning, no messages, no smells, nada - took auto in for scheduled 60,000 mile service at dealer and provided $4,100 estimate for repair - see attached. Vehicle previously serviced in Feb 2025 at same dealership and drivetrain was reported good without any mention of leak or seal failure. Service rep believes this failed months ago.

This is an owner complaint filed with NHTSA (ODI #11694442). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11694442. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.