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NHTSA complaint #11694677

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ENGINE AND ENGINE COOLING

Dates

Incident: 10/21/2020
Filed: 10/21/2025

Owner complaint summary

The contact owns a 2019 Acura MDX. The contact stated that while at a stoplight with the Auto START/STOP feature activated, the vehicle failed to restart after releasing the brake pedal. The contact stated that the vehicle was able to be restarted approximately 5 minutes later. The failure had occurred on several occasions. The local dealer was notified of the failure, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was made aware of NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING); and related the failure to the action number. The failure mileage was 1,000.

This is an owner complaint filed with NHTSA (ODI #11694677). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11694677)Back to reports

Official record ID (ODI): 11694677. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.