Verified government source

NHTSA complaint #11695449

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 PORSCHE TAYCAN

Manufacturer

Porsche Cars North America, Inc.

Components

ELECTRICAL SYSTEM

Dates

Incident: 10/17/2025
Filed: 10/24/2025

Owner complaint summary

The contact owns a 2020 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 24V732000 (Electrical System) after owning the vehicle for a week. The vehicle was taken to the dealer, who then stated that because the vehicle had an aftermarket charger inside, the repair could not be performed unless a charger was purchased from the dealer. The dealer confirmed that the aftermarket charger would not perform as needed, and the recall repair would not be successful. The vehicle was not repaired. The manufacturer was not informed of the issue. The contact had not experienced a failure.

This is an owner complaint filed with NHTSA (ODI #11695449). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11695449. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.