NHTSA complaint #11695492

Owner complaint summary

The contact owns a 2020 Toyota Camry. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was not diagnosed. The contact was informed that the engine oil was changed, and the oil warning light was reset. The mechanic informed the contact that the wiring harness had been damaged due to rodent activity and needed to be replaced. Additionally, the contact reported an issue with the battery draining. The vehicle was diagnosed with a battery failure, and the battery was replaced several times; however, the check engine warning light was occasionally illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,000. The VIN was not available.