NHTSA complaint #11695685

Owner complaint summary

Camera is failing - reportedly due to a bad internal ground-wire. Acura is charging $900 for the part and $1600 for the installation and calibration of a new unit !! Also - the unit is a black color, and located right behind the windshield, so bakes itself to death. Acura should be using white colors inside the space, limit the un-used volume, and recalling the units (or at least providing a low-cost unit) to allow simple replacement and improve safety. Such an important AND EXPENSIVE part should not be failing so often. The MXers.org web site has hundreds of posts about this item. ALSO - the parts should be pre-calibrated! Acura wants several hundred $$ to calibrate it and 4 days to do it. NHTSA should NOT be requiring ADAS technology if it is so fragile and expensive to fix/replace, as in the long-run owners will not maintain it (e..g $2,400 repair bills for a small camera part nad 5 minute change). See: https://www.mdxers.org/threads/multiple-errors-that-wont-go-away-adaptive-cruise-lane-keep-assist-road-departure-collision-mitigation-now-with-troubleshooting-and-solutions.182671/