Verified government source

NHTSA complaint #11697817

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

Dates

Incident: 09/01/2025
Filed: 11/06/2025

Owner complaint summary

I have been the owner of this vehicle almost 6 months. My headlights and brake lights do not currently work because of what was diagnosed as electrical failure at the Buick dealership. There are no warranties for this issue specifically aside from the 36,000/3 year warranty which is expired. The dealership mechanics don’t know how to fix this issue and informed me it could be thousands. It poses an extreme safety risk and prevents me from being able to drive my car at any point requiring headlights. I’ve been given a warning from an officer as to my lights being out as it gets dark around 5-5:30 pm. This vehicle hasn’t been altered in any way and has all original manufacturer parts. It has not been wrecked or in any minor or major accident. I am stuck with a “LEMON” but in the state of SC my vehicle doesn’t qualify. This vehicle has 70k miles. I am the 3rd owner. Buick indicated that these model enclaves have been known to have headlight issues. I do not have an alternative vehicle. I have children. I have responsibilities. I cannot go without a safe vehicle and currently I’m unable to use my vehicle for the purpose it’s intended because of this issue. I need a replacement vehicle if this is not a repairable issue. I also cannot get new financing as this vehicle has only been financed for 6 months.

This is an owner complaint filed with NHTSA (ODI #11697817). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11697817. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.