Verified government source

NHTSA complaint #11698027

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

POWER TRAIN,EXTERIOR LIGHTING

Dates

Incident: 11/03/2025
Filed: 11/06/2025

Owner complaint summary

Last year I notice water in my tail lights. I removed the bolt to help drain the water. Part of my tail lights is now burned out. Now at 77,000+ my start/stop light came on, then the check engine. Scan code was P0304. Misfire on cylinder 4. I changed ignition coil 4, set of spark plugs. It was still misfiring on 4. I had spark plugs on 4 changed. This still did not fix it. The person who changed the spark plugs let me know my lifter/cam was bad. I scheduled with Dodge and they diagnosed it with a blown head gasket. The service rep said the blown head gasket was my fault, however after asking the mechanic said there was no code for over heating or any of that, just the misfire.

This is an owner complaint filed with NHTSA (ODI #11698027). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11698027. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.