Verified government source

NHTSA complaint #11698357

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 TESLA MODEL 3

Manufacturer

Tesla, Inc.

Components

SUSPENSION,ELECTRICAL SYSTEM

Dates

Incident: 11/01/2025
Filed: 11/08/2025

Owner complaint summary

1. During summer months the wireless charger does not work and heats up the phone to hazardous levels, when I take it to service while under warranty, they are saying its a known issue and want to charge customers for replacing charging pad 2. The suspension of the car is making sounds, Tesla wants me to pay labor charges for fixing it under warranty. The suspension issue happened in almost all the Tesla cars of my friends and neighbors.it needs to be a recall

Official record ID (ODI): 11698357. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.