Verified government source

NHTSA complaint #11698948

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 RAM 1500

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM

Dates

Incident: 10/17/2025
Filed: 11/12/2025

Owner complaint summary

Body Control Module failure. 2021 Ram 1500 Tradesman with 3.6L engine My first symptom was a message that appeared on the dash gauge cluster that said something like "problem with shift positioner". That message came up then went away. Next symptom was dash lights flashing for no reason. This was a few days after the other. These lights would flash one time for just a fraction of a second, and only when I hit a bump on the road. I thought that I had a loose wire so I checked wiring for loose connection but did not find any. I had no other problems for several days. Then I was on a trip far from home and that is when things got really bad. All of the gauges on my instrument cluster were going up and down for no reason. The windshield wipers came on by themselves. The dash lights started flashing, like before but this time that were on and off for longer periods of time and not caused by bumps on the road. The vehicle lost power while I was driving and I was forced to pull to the side of the road. The engine had died. I was not able to restart right away. While I was sitting there trying to figure out my next move (because I was in the middle of nowhere), the lights on the dash were still flashing even after I had turned the key off. I know that sometimes trouble codes can be cleared by disconnecting the battery, so that is what I did. After I put the battery cables back on, the controls seamed normal again. I was able to start the engine and drive into town. I went straight to an automotive repair shop that I had found by Google search. They put their code reader on and said that I had 59 fault codes. They had never seen that many on any vehicle before. They checked my battery to make sure it was fully charged. It was. They checked a few other things, but diagnosed the problem to a bad Body Control Module. After this incident, I did some research and found that this seems to be a come problem with the Ram Pickups. This should be a recall item.

This is an owner complaint filed with NHTSA (ODI #11698948). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11698948. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.