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NHTSA complaint #11699180

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 11/07/2025
Filed: 11/13/2025

Owner complaint summary

The start/stop switch stalls the vehicle and will not restart after several tries for up to 5 minutes. We get a message during this time to "continue to drive, depress brake pedal and push switch" and even after then it still will not start for several tries. This has happened several times. One time my wife was on a heavily traveled two lane farm road at a four-way stop and it did it and was almost hit by 18 wheelers trying to navigate around her. This was not only a safety issue for her but also those trying to get around her with all the traffic coming in all direction. Took back to the dealer but it did not do it while they tried to recreate the issue. No warnings prior to the issue of dying and not re-starting. This was the latest occurrence, it had happened a couple of times before.

This is an owner complaint filed with NHTSA (ODI #11699180). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11699180)Back to reports

Official record ID (ODI): 11699180. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.