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NHTSA complaint #11699189

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

POWER TRAIN

Dates

Incident: 10/05/2025
Filed: 11/13/2025

Owner complaint summary

Purchased a 2020 Audi Q5 sold as-is. Within 30 days, the transmission malfunctioned and the vehicle lost power. A dealer estimated repairs would cost around $27,000. This sudden loss of drive ability poses a safety risk.

This is an owner complaint filed with NHTSA (ODI #11699189). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11699189)Back to reports

Official record ID (ODI): 11699189. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.