NHTSA complaint #11701391

Owner complaint summary

I purchased a new 2020 GMC Yukon in May of 2020. Between May 2020 and November 2025 the vehicle was routinely serviced on or before the due date recommend by the manufacturer. I had not experienced issues with the vehicle until November 2020 when the check engine light abruptly appeared and the vehicle began driving very rough. I immediately took the vehicle to the local mechanic who identified two codes (P0300 and P050D) related to the engine issues. The vehicle was towed to the dealership due to the fact that I was instructed it was unsafe to drive long distances without additional diagnostics. The dealership disassembled the engine and found coolant leaking into cylinder six. There were no cracks or otherwise clear means of entry for the coolant into the engine. The dealership instructed us that we would need a complete engine replacement. Upon further research of this issue, it was uncovered that a Service Bulletin had been issued for this very issue. The reference number is 20-NA-166, updated March 2024.