Verified government source

NHTSA complaint #11702513

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

STEERING,SERVICE BRAKES

Dates

Incident: 12/02/2025
Filed: 12/02/2025

Owner complaint summary

I was driving my vehicle, the roads were snowy so was traveling slowly. I attempted to slow down a little more, when I pushed on the brake there was absolutely no response, usually you can feel and even hear the brakes (abs) functioning, there was nothing. I also tried to steer, again, no response, the vehicle continued straight, we went into a ditch and rolled on our side. I tried to put down a window but all dash lights, etc were off and car was not running. I pushed the "start button" dash lights came on, could roll down windows, etc... and the car even starts and runs now. It seems as though there was no "control" of any kind, we were going slow and I even had time to tell my passenger, "be prepared, hold on"...

Crash reported2 injuries reported
This is an owner complaint filed with NHTSA (ODI #11702513). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11702513. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.