Verified government source

NHTSA complaint #11702598

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM,ENGINE

Dates

Incident: 12/02/2025
Filed: 12/02/2025

Owner complaint summary

Since the purchase of my Acura MDX 2019, the following problems have been reported to the dealership and to Honda Manufacturing Inc. without any resolution. The dealer shop has replaced recall parts, but the problems persist and have not gone away. The vehicle stalls and stops working while driving. The engine makes knocking/rattling noises upon becoming disabled while driving.The engine would randomly not start when turning it on. When car becomes disabled the dashboard lights up warning lights displaying messages intermittently of the following problems: Anti-Lock Brake System Problem (ABS), Vehicle Stability Assist (VSA), Hill Start Assist, Trailer Stability Assist, Collision Mitigation System, Road Departure Mitigation System, Adaptive Cruise Control, Lane Keeping Assist, Brake System, Brake Hold System, Electric Parking Brake, SH-AWD, Keyless Start System and Power Steering System (EPS) Problems, while displaying ACC and LWKS codes. Additionally, the vehicle runs improperly and shuts down completely making the window, doors, etc, inoperable while passengers are inside locking me in and my entire family for long periods of time. A few times has left me either myself or with my children and dog inside. The only place where I take my car for services is where I purchased it (Chevy Chase Acura). The issues noted are the same reported by the recalls I have received, and I have not taken it somewhere else because of that reason. Nobody can fix them as the problems are manufacturing issues that even Acura/Honda cannot repair. This safety defect can kill or seriously injure me, my passengers, and other drivers on the road. As noted in one of the many recalls the fuel pump defect can cause the vehicle to stop in the highway and could prevent an engine from starting or cause a vehicle to stall while being driven, it potentially increases the risk of a fire, crash, or injury. My car continues to have these issues and nobody is helping me. Please help!

This is an owner complaint filed with NHTSA (ODI #11702598). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11702598. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.