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NHTSA complaint #11702604

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 TESLA MODEL 3

Manufacturer

Tesla, Inc.

Components

SERVICE BRAKES

Dates

Incident: 11/28/2025
Filed: 12/02/2025

Owner complaint summary

Regen braking sporadically not working when going down mountain or steep roads. Sometimes they work and sometimes they won’t. This is after extensive driving on warm days while battery is between 70-80%. Support could not help me and they don’t have any technicians available. I’ve sent them videos and time stamps and they are ignoring the issue and unable to help due to lack of knowledgable representatives This is a serious safety concern

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Official record ID (ODI): 11702604. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.