NHTSA complaint #11702653

Owner complaint summary

The contact owns a 2019 Toyota Camry. The contact stated that while driving 25-30 MPH, the transmission slipped out of gear. There was no warning light illuminated. The contact stated that the failure progressively worsened. The contact stated that while driving, the vehicle failed to accelerate properly or exceed 15 MPH, and the vehicle stalled in the middle of the highway. The check engine warning light was illuminated. The contact was able to restart the vehicle after several attempts. The contact pulled over to the side of the road and turned off the vehicle. The contact restarted the vehicle after an extended period. The contact resumed driving, but the failure recurred. The contact was able to push the vehicle to the nearby residence with assistance. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000. The VIN was unavailable.