Vehicle
2020 AUDI Q5
Manufacturer
Volkswagen Group of America, Inc.
Components
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Dates
Incident: 11/12/2025
Filed: 12/09/2025
Owner complaint summary
Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.
Crash reported
This is an owner complaint filed with NHTSA (ODI #11703932). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
Official record ID (ODI): 11703932. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.