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NHTSA complaint #11704103

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 INFINITI QX60

Manufacturer

Nissan North America, Inc.

Components

SERVICE BRAKES

Dates

Incident: 12/05/2025
Filed: 12/09/2025

Owner complaint summary

The rear brake pads have been replaced every year. The first time was on 3/11/23 at 15,080 miles. The second time was on 2/24/24 at 30,279 miles. The third time they were replaced was 2/28/25 at 42,731 miles. I took the car in again on 12/05/25 and the rear brake pads needed to be replaced again. This is not normal wear and tear. The dealership told me it's a known issue and Infiniti isn't doing anything about it. There is a recall in place on the 2025 model of the QX60 and I believe there's an issue with the brake pads on the 2022 model as well.

This is an owner complaint filed with NHTSA (ODI #11704103). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11704103)Back to reports

Official record ID (ODI): 11704103. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.