Verified government source

NHTSA complaint #11704183

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 ACURA MDX

Manufacturer

Honda (American Honda Motor Co.)

Components

FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

Dates

Incident: 11/28/2025
Filed: 12/10/2025

Owner complaint summary

I drove my car in the morning and parked it in the lot for about an hour. After I came back and started my car, the following multiple safety systems displayed on my dashboard at the same time: - Lane Keeping Assist Problem - Collision Mitigation System Problem - Road Departure Mitigation System Problem - Auto High Beam Problem - Adaptive Cruise Control Problem When I took it to the dealership on the same day to diagnose this, they came back and said it was an internal failure with the camera and quoted me around $2200 to replace and recalibrate the camera. These lights just came on out of nowhere, I had no repairs or modifications with my windshield and there were no accidents of any sort. This appears to be a widespread problem among 2020 Acura MDX vehicles with similar camera modules. A malfunctioning front camera can prevent the vehicle from automatically braking or maintaining lanes, hence increasing the risk of collision. I am requesting that NHTSA investigate the front multi-purpose camera system on the 2020 Acura MDX for potential defect and safety hazard.

This is an owner complaint filed with NHTSA (ODI #11704183). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11704183. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.