NHTSA complaint #11706000

Owner complaint summary

Dealer inspected my 2019 Honda CR-V on 12/18/2025 and informed me that 3 of my 4 fuel injectors need to be replaced. When the problem occurred, my safety was at risk, and others could have been put at risk because the vehicle stalled and smoke came out, indicating something was burning. I visited the dealer for this problem because they replaced the defective/recalled fuel pump in January 2025. The smell of gas, stalling, and smoke indicated fuel problems associated with the original fuel pump recall. No warning lamps or messages or any other symptoms of the issue before the failure. This came out of nowhere. I had the vehicle serviced by the same dealer for an oil change during the Thanksgiving week, and the dealer did not report any issues to me. Shockingly, my vehicle is not on the recall list, since this is obviously a HONDA DEFECT and nothing I did. The car has low mileage, only 26,000 miles, and fuel injectors failing with this low mileage is unheard of. Shame on HONDA for not fixing this for free and sticking their customers with a high repair bill since the car is out of the original warranty period, and an extended warranty was not put in place by HONDA for this VIN. I contacted the HONDA corporate office to open a reimbursement case, but they said it could take months for a decision because there are so many consumer complaints. Please open an investigation into the failing fuel injectors to make HONDA responsible for their defective cars.